Terms & Condition

Welcome to FecthMyGems! Before using our services, please carefully read the following terms and conditions. By accessing and using this website, you agree to comply with and be bound by these terms.

1. General Use
  • 1.1. The term "Finder" refers to the person who found the lost item, while "loster" refers to the person who has lost the item.
  • 1.2. By using FecthMyGems.com, you agree to provide accurate and complete information about lost or found items.
  • 1.3. You must be at least 18 years old or have parental consent to use this website.
  • 1.4. Fetch My Gems is not responsible for any incorrect or misleading information provided by users.
2. Posting Lost or Found Items
  • 2.1. Users can post details about lost or found items on the website, including descriptions, photos, and contact information.
  • 2.2. All posts are subject to approval by Fetch My Gems to ensure compliance with these terms and conditions.
  • 2.3. Posts must be respectful and must not contain any offensive, discriminatory, or illegal content.
3. Rewards and Service Fees
  • 3.1. A minimum reward of $15 is required before each post, which will be given to the finder, along with an additional 15% service fee.
  • 3.2. If you offer a reward for a lost item, 15% of the reward amount is a non-refundable service fee that goes to the website.
  • 3.3. The reward amount, excluding the service fee, will be refunded if your lost item is not found or if you choose to cancel the post.
  • 3.4. Once you confirm that a found item is indeed your lost item, the reward amount will be automatically transferred to the person who found it. The finder will only receive the reward money after the loster press "Complete Verification and Release Funds"
  • 3.5. Once the finder chooses to withdraw the reward, it will take 5 to 7 business days for the amount to be deposited into your bank account.
4. Post Duration and Deletion
  • 4.1. Posts are valid for a maximum of six months. After this period, the post will be automatically removed without any refund.
  • 4.2. If you request a refund for your reward, your post will be automatically deleted from the website.
5. Refund Policy
  • 5.1. Refunds of the reward amount, minus the service fee, will be processed only if your lost item is not found within the six-month period.
  • 5.2. No refunds will be given for any service fees paid.
6. User Responsibilities
  • 6.1. Users are responsible for their interactions with others through the website and should exercise caution when meeting individuals to exchange lost or found items.
  • 6.2. Fetch My Gems is not responsible for the actions or behavior of users, including those who find or return lost items.
  • 6.3. If you feel unsafe or uncomfortable in any situation when meeting someone to exchange an item, we strongly encourage you to contact your local police department immediately.
  • 6.4. Fetch My Gems is not liable for any disputes, damages, or losses arising from the exchange of items between users.
  • 6.5. Users of our service agree not to engage in fraudulent activities on the platform. This includes, but is not limited to, posting fake lost and found items, declaring the loss of illegally obtained items, falsely reporting an item as lost, attempting to claim items that do not belong to them, or reserving an excessive number of entry slots for themselves or others. Such actions constitute criminal offenses and are subject to prosecution. Additionally, users are encouraged to report any suspicious or fraudulent advertisements or behavior by other users to us via our email address support@Fetchmygems.com.
  • 6.6. By publishing an advertisement on the website, the User grants Fetch My Gems a free, transferable license to use the content of the advertisement. This license allows Fetch My Gems to publish the advertisement across various online platforms that aid in the search for lost items. The license includes the right to duplicate, access, store, transmit, and distribute the content to the public, including through social networks, whether or not they are used by the User.
  • 6.7. The User guarantees that their advertisements will not infringe on the intellectual property rights of any third party. If Fetch My Gems faces legal action or is held liable due to an infringement caused by the User’s advertisement, the User will be responsible for all related costs incurred by Fetch My Gems, including legal defense expenses.
7. Privacy and Data Protection
  • 7.1. FecthMyGems respects your privacy and is committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and store your data.
  • 7.2. By using this website, you consent to the collection and use of your information as described in our Privacy Policy.
  • 7.3. Fetch My Gems is authorized to store and access chat conversations between users for any reasons deemed necessary. However, we are not responsible for any leakage of personal information exchanged between users in the chat box.
  • 7.4. Fetch My Gems is not responsible for any conversations or exchanges occurring outside of the live chat box.
8. Changes to Terms and Conditions
  • 8.1. FecthMyGems reserves the right to update or modify these terms and conditions at any time without prior notice.
  • 8.2. Continued use of the website following any changes constitutes acceptance of the new terms.
9. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at support@FetchMyGems.com.