Frequently Asked Questions

Everything You Need to Know About Fetch My Gems

Welcome to the Fetch My Gems FAQ! Here, we aim to address all your questions and provide clarity on how our platform works. Whether you're new to our service or a seasoned user, understanding how to navigate and utilize Fetch My Gems effectively is crucial. From registering and verifying your account to posting and managing lost or found items, this section covers essential details to ensure a smooth experience. If you have any additional questions, our support team is always ready to assist. Dive into our FAQs to find out more about how we can help you reconnect with your lost items or assist others in finding theirs.

For Losters

How do I register on Fetch My Gems?

What should I include in my lost item post?

How can I verify my account?

How do I post a lost item?

What if I don’t receive a response to my post?

Can I edit or delete my lost item post?

What if I find my lost item after posting?

How does the reward system work?

For Finders

How do I register as a finder?

How do I report a found item?

How will I know if my found item matches a lost item post?

How do I claim a reward for a found item?

What if the loster doesn’t respond to my message?

Can I withdraw my reward immediately?

What should I do if I encounter issues with a transaction?